Have you ever been bummed out that you sign up for a credit card and the bonus wasn’t as good as it use to be?  Well, many of us have.  So do you just stay bummer and go on.  Not if you are Miles Momma or other knowledgable miles and point collectors.  You always try for a BUMP!  This is the term used in the miles and point hobby for asking a company to increase your bonus to a better bonus offered another customer.  I always say, it never hurts to ask for what you what.  Nicely of course!  The nicer you ask, the better the response.  If you come across like you think you deserve something more, you probably won’t meet with a favorable result.  Remember, you are only entitle to receive what you were promised in writing by the company offering the bonus.  Getting “BUMPS” on any offer whether it’s a lender or another company is solely at their discretion.  They don’t owe you anything more they promised you.  They are being very kind if they offer to extend the additional miles or points to you.  So as with many things in the hobby, YMMV (Your Miles May Vary).

I’d like to show you a real example of a BUMP so you can see exactly how easy it can be.  Not that it’s always easy though.  Many times you have to be persistant.  I have been turned down a few times but I never give up on the first try.  Try, try again!  Work with all the options of communication; email, phone, sometimes twitter and facebook work good too!

So here is my example:

Just recently I applied an received the Chase Ink Bold.  I applied on the last day of the promotion before the minimum spend was increase to $10,000 which would have presented a bit too much work for me.  My offer was very nice, 50,000 bonus Ultimate Rewards points.  To receive my bonus points I’m required to spend $5,000 on the card in 90 days.  So I received the card and went right to work to meet my minimum spend by charging all our bills and groceries on the card.  Okay, so 50,000 is a great offer but I knew there was a 1 day offer for 60,000 points that was available a few weeks before.  So I wasn’t going to just let 10,000 Ultimate Rewards points slip away.  I simply signed on to my Chase account and sent a very nice letter to Chase requesting a “BUMP”.  Don’t ask and you don’t receive!!  In less than 4 hours, I had my respond.  I was promised an additional 10,000 points once I complete my minimum spend.  Now, this is not  first time I’ve receive a BUMP.  I’m kinda a regular BUMPER!!!  From my personal experience, Chase is the lender who most often agrees to match bonus offers as long as it is within 90 days from the date the offer was available to other customers.  American Express does match offers as well but from personal experience not as often as Chase. I don’t have any experience with Citibank, Capital One or Discover so I can ‘t comment on those lenders.

So my point in share my story is to encourage you all to get your BUMPS!!!  Don’t leave any miles/points on the table!  Don’t take the first “No” for an answer.  Ask again!  Ask nicely and always remember you don’t deserve nothing more than you were promised.  Be sure to keep good records of what you were promised.  Print out every offer and always print the “Terms & Conditions”.  This hobby is fun but to do it right requires good record keeping.


Date: 05-04-2012 15:08:53
To: Credit Card Support
Subject: Rewards Inquiry


Dear Chase,

I am writing to you regarding my new Chase Bold Ink card. When I was looking to apply for the Chase Bold, their was a promotion offer of 60,000 Bonus Points. I saw the offer and went back the next day to apply and it had changed down to 50,000 points. I went ahead and applied as I really see the value in using the Chase Ink Bold for my business. I have the Sapphire Preferred card for my personal expenses and love it.

I would like to request if you would extent the better 60,000 point bonus offer to my account after I meet the $5,000 min. spend. As you can see I have several other Chase accounts and I m a very loyal customer with an excellent credit history with Chase.

Thank you in advance for your consideration in this matter.


Faith Case


Date: 05-04-2012 19:53:12
From: Credit Card Support
Subject: Re: Rewards Inquiry


Dear Faith Case,

Thank you for writing to us about the bonus offer. 

I see that your account is enrolled to receive 50,000 
points, once you make purchases worth $5000.00 in the 
first 93 days. As the recent offer was promoted online 
and you contacted us within 93 days from your account open
date, please, write to us once you have fulfilled the 
spending criteria, we would then add 10,000 points to your
account to match the offer.

If you have any further questions, please reply using the 
Secure Message Center. 

Thank you,

Anselm Vaz 
E-mail Customer Service Advisor


Account is owned by Chase Bank USA, N.A. and may be 
serviced by its affiliates.

Need to request a BUMP from Chase?


Sign in to your Chase account

Send a secure message
At the top of the page, right side, you will see “Secure Message Center”.  Click on that
Click “Compose Message”.  Select topic: “Rewards Inquiry”
Write letter similar to the sample above.  Be nice!  Ask politely!  Feature your loyalty to Chase.  How much you like their program, you excellent credit history, etc.  No need to be lengthy.  Just short and to the point.

That is it!  Now if you don’t get your BUMP on the first try.  Send another secure message.  If that does not work, place a call to customer service.  Don’t give up easily.  Remember, if you have seen another offer in the last 90 days you will most likely get the match.  If it has been more than 90 days, it’s not likely but you can still try.

Good luck!  Enjoy your extra miles and points!  Feel free to email me if you have any questions or need any help.  Remember I’m also available via live chat.  Generally after 8:00 p.m. PST weekdays & sometimes weekends.

Need a Chase Ink Bold – Check out the offer details below:
Ink BoldSM with Ultimate Rewards

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